Web Design
Five things every business homepage needs
I've looked at a lot of business homepages. The ones that don't work almost always fail for the same handful of reasons, and they're all fixable in an afternoon.
1. A sentence that says what you do
Not your slogan. Not "Welcome to our website". A plain sentence a stranger understands immediately: "Family dentist in Utrecht, taking new patients."
It sounds too simple to matter. It's the single most common thing missing, and it's the reason people leave in the first few seconds.
2. Proof you're real and good
People decide whether to trust you long before they decide whether to hire you. Reviews, photographs of the actual place, real names, how long you've been going, a face.
A photograph of your real team beats a stock photo of strangers every single time, even if yours was taken on a phone.
3. One obvious next step
Pick the one thing you most want a visitor to do: call, book, request a quote. Make that button impossible to miss, and put it near the top.
Giving people five equal options isn't generous. It's a decision you've handed back to them, and most people respond by making none.
4. The boring practical details
Opening hours. Address. Phone number. Parking. Whether you take walk-ins. Do you deliver, and how far?
This is the least glamorous part of a homepage and often the most visited. Put it where people can find it without hunting.
5. Something that answers the quiet worry
Every customer has an unspoken hesitation. For a dentist it's "will this hurt and what will it cost". For a builder it's "will you actually turn up". For a caterer it's "can you handle my nephew's allergy".
Answer it out loud, on the homepage, before anyone has to ask. It's disarming, and almost nobody does it.
Say the thing your customer is worried about, before they have to ask it. That's most of trust, right there.
What you can leave out
A slider with five rotating images. A long history of your company. A welcome message. An image of a handshake. Anything that moves for no reason.
None of these help anyone decide to contact you, and every one of them is something between your visitor and the button you want them to press.