Web Design

Five things every business homepage needs

I've looked at a lot of business homepages. The ones that don't work almost always fail for the same handful of reasons, and they're all fixable in an afternoon.

Amir Noshirwani6 min read

1. A sentence that says what you do

Not your slogan. Not "Welcome to our website". A plain sentence a stranger understands immediately: "Family dentist in Utrecht, taking new patients."

It sounds too simple to matter. It's the single most common thing missing, and it's the reason people leave in the first few seconds.

2. Proof you're real and good

People decide whether to trust you long before they decide whether to hire you. Reviews, photographs of the actual place, real names, how long you've been going, a face.

A photograph of your real team beats a stock photo of strangers every single time, even if yours was taken on a phone.

3. One obvious next step

Pick the one thing you most want a visitor to do: call, book, request a quote. Make that button impossible to miss, and put it near the top.

Giving people five equal options isn't generous. It's a decision you've handed back to them, and most people respond by making none.

4. The boring practical details

Opening hours. Address. Phone number. Parking. Whether you take walk-ins. Do you deliver, and how far?

This is the least glamorous part of a homepage and often the most visited. Put it where people can find it without hunting.

5. Something that answers the quiet worry

Every customer has an unspoken hesitation. For a dentist it's "will this hurt and what will it cost". For a builder it's "will you actually turn up". For a caterer it's "can you handle my nephew's allergy".

Answer it out loud, on the homepage, before anyone has to ask. It's disarming, and almost nobody does it.

Say the thing your customer is worried about, before they have to ask it. That's most of trust, right there.

What you can leave out

A slider with five rotating images. A long history of your company. A welcome message. An image of a handshake. Anything that moves for no reason.

None of these help anyone decide to contact you, and every one of them is something between your visitor and the button you want them to press.

Let's talk

Tell me about your business

Thirty minutes, no charge, no pitch. You describe what you do and where you'd like to get to, and I'll tell you honestly whether I can help, what it would take, and roughly what it would cost.

  • No obligation and nothing to prepare
  • An honest answer, even if it's "you don't need this"
  • A written fixed price before any work starts

This site doesn't use tracking or advertising cookies. The only optional item is the Cal.com booking calendar, which may set its own cookies when it loads.

  • Remembers your light or dark preference in your own browser. Always on.

    Allowed
  • Loads the calendar on the contact page without asking first.

    Not allowed